These conditions do not affect your statutory rights and are subject to Spanish law and the exclusive jurisdiction of the Spanish Courts.

1. Making a reservation
All bookings are subject to availability. It is only when you receive confirmation from us that the booking is deemed to be confirmed. All bookings must be accompanied by the appropriate deposit and bookings made within 8 weeks of departure must be accompanied by full payment.

2. If we change your holiday
It is highly unlikely that any changes will be made to your holiday and any changes that do occur are usually minor. If a major change occurs you will have the option of accepting the change or cancelling your holiday.

3. If we cancel your holiday
We reserve the right to cancel your holiday, but if we do you will be offered a full refund or a holiday of comparable standard. On no account will we cancel your holiday within 8 weeks of departure other than for reasons of force majeure or in the event that payment is not received by the due date.

4. If you cancel your holiday
Any cancellations must be made in writing by the person named on the booking form. Under certain circumstances, cancellation fees may be recovered under the terms of your holiday insurance. Cancellation charges will be levied in accordance with the following table:

More than 42 days deposit only
29-41 35%
15-28 60%
1-14 days 100%

5. If you have a complaint
If you have a complaint it is essential that you contact us or our local agent who will do his or her best to put things right. We are unable to consider any complains made on your return to the UK unless you have initially made such a complaint `in resort’. No complaints will be considered if they are received more than 14 days after your return to the UK

6. Descriptions
The descriptions contained on our website are made in good faith and believed to be correct at the time of publication. Obviously things can change subsequently and we cannot accept any liability for the unavailability, temporary or permanent of any facility not under our direct control.

7. The accommodation
Unauthorised occupancy can lead to the whole party being forced to leave the accommodation immediately. In these circumstances re-accommodation is at the additional expense of the client. We reserve the right to terminate without compensation the holiday tenancy of any client(s) whose behaviour is causing annoyance or damage to property or persons whether employees, other clients or owners.

8. Course Conditions
We cannot be held responsible for the actual playing conditions of the golf courses, whether caused by course maintenance, weather conditions etc. Golf course closure due to bad weather conditions is at the discretion of the golf course.

9. Handicap Certificates
At some course handicap certificates must be produced prior to play. We strongly recommend you take a certificate with you to avoid any disappointment.

10. Green Fees
Cancellation of confirmed times my incur cancellation charges up to the value of the pre-paid green fee, subject to the cancellation policy of the course involved. Golf Clubs reserve the right to make up matches to 4 balls.

11. Paying for the holiday
In addition to paragraph 1 please note the following. The person named on the booking form is responsible for the whole party and for payment of the holiday.

12. Credit card payment
Payments by credit card will incur a 2.0% charge.

 

 

QUICK CONTACT

Avenida Atlántico 28,
San Javier, Murcia,
30730, Spain

Tel: +34 66 33 78 748
Email: info@marmenorgolfholidays.co.uk